Endeavour Group6 followers848 jobs

Guest Services Supervisor - Mission Beach Resort

JuniorMid levelFull-timeOfficeWongaling Beach QLD 4852, AustraliaPosted 2 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Guest Services Supervisor at Mission Beach Resort is all about creating memorable experiences for guests while leading a passionate team. This exciting job involves engaging with team members to uphold ALH standards in guest services, cleanliness, and presentation. The team thrives on collaboration, safety, and a fun atmosphere, making it a fantastic place to grow your career.

You'll be responsible for

🌟

Engaging and inspiring the team

Engage and inspire the team to deliver a memorable guest stay and meet ALH standards.
🎉

Creating a positive guest experience

Act as a role model, creating excitement and enthusiasm around the guest experience.
🛡️

Promoting safety and compliance

Promote a culture that is centred around safety and procedural compliance.

Key criteria

🌟

Guest services experience

Proven experience in guest services within hospitality or retail.

View

🗣️

Communication skills

Demonstrated ability to communicate effectively with diverse teams and guests.

View

🏆

Leadership background

Experience leading teams to achieve high service standards and compliance.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
  • Categories
Apply on Endeavour Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Guest services experience
Proven experience in guest services within hospitality or retail.

View

Communication skills
Demonstrated ability to communicate effectively with diverse teams and guests.

View

Leadership background
Experience leading teams to achieve high service standards and compliance.

View

Policy and procedure knowledge
Understanding of hospitality policies and procedures for operational excellence.

View

A meaningful career starts with a match

Get started

Similar jobs

View all
Marriott
Marriott
Guest Services Agent (Part Time)Melbourne, VIC · Part-time
As a Guest Services Agent at The Ritz-Carlton, you will play a vital role in delivering legendary service that exceeds guest expectations. This job is all about creating memorable experiences and building lasting relationships with guests. The team thrives on honesty, respect, and a commitment to personal and professional growth.
Accor Hotels
Accor Hotels
Front Office All Rounder | Guest ServicesSydney, NSW · Full-time
This job is about being a Front Office All Rounder – Guest Services at Sofitel Sydney Wentworth, where you will play a crucial role in delivering exceptional experiences for guests. Your efforts will shape every stay, reflecting the luxury standards of the hotel while creating meaningful moments. The team thrives on collaboration and a shared commitment to guest satisfaction, ensuring that every interaction is warm and professional.
IHG Hotels & Resorts
IHG Hotels & Resorts
Hotel Services Team Member (Guest Service Agent)Fortitude Valley, QLD · Part-time
The Hotel Services Team Member position at Hotel X is all about transforming ordinary moments into extraordinary experiences. This job is crucial in ensuring that every guest feels valued and receives exceptional service. The team thrives on positivity, creativity, and collaboration, making it a vibrant place to work.
Marriott
Marriott
Guest Services Team Leader (overnight)Melbourne, VIC · Part-time
This job is all about creating a welcoming and organized environment for guests at AC Hotels. By coordinating check-in procedures and providing exceptional customer service, you play a vital role in ensuring guests have a memorable experience. The team thrives on collaboration and a shared commitment to quality, making it a fantastic place to grow and develop your skills.