About the job
This job is all about creating a welcoming and organized environment for guests at AC Hotels. By coordinating check-in procedures and providing exceptional customer service, you play a vital role in ensuring guests have a memorable experience. The team thrives on collaboration and a shared commitment to quality, making it a fantastic place to grow and develop your skills.
You'll be responsible for
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Organizing check-in procedures
Organizing and coordinating group check-in and pre-registration procedures to ensure a seamless experience for guests.🌟
Providing exceptional guest service
Answering, recording, and processing all guest requests, questions, or concerns, following up to ensure satisfaction.👥
Supporting team development
Assisting management in motivating and coaching employees, serving as a departmental role model.Key criteria
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Guest service experience
Demonstrated experience providing exceptional service to guests.View
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Computer proficiency
Experience using computers and POS systems for transactions.View
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Organizational skills
Proven ability to manage check-in and reservation processes efficiently.View
