MYOB9 followers42 jobs

Head of Education Services

SeniorFull-timeHybridSydney NSW, AustraliaPosted 4 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

The Head of Education Services at MYOB is a pivotal job that focuses on building a learning engine to help ERP customers gain maximum value quickly. This position plays a crucial role in shaping the future of work by enhancing customer education and enablement. MYOB fosters a collaborative and supportive environment where team members can thrive and make a meaningful impact.

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You'll be responsible for

📊

Delivering education services strategy

Own and deliver the strategy for MYOB’s Mid Market Education Services capability, from early design through to commercial scale.
👥

Building a high-performing team

Build and lead a high-performing team that can design, deliver and improve education programs at scale.
🔗

Partnering across teams

Partner across Product, Customer Success, Sales and Services to lift onboarding, adoption, engagement and retention, using clear performance reporting to keep improving.

Key criteria

📚

Customer education experience

Proven experience in customer education within SaaS ERP technology.

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📈

Revenue accountability

Demonstrated experience managing revenue or P&L for education services.

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🤝

Cross-functional leadership

Experience leading teams across Product, Services, and Sales.

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A meaningful career starts with a match

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5 criteria for this job
Customer education experience
Proven experience in customer education within SaaS ERP technology.

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Revenue accountability
Demonstrated experience managing revenue or P&L for education services.

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Cross-functional leadership
Experience leading teams across Product, Services, and Sales.

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Adult learning knowledge
Deep understanding of adult learning principles and digital approaches.

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Performance reporting skills
Experience using data to drive continuous improvement in learning outcomes.

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