Head of IT - Omni Channel - Country Road Group
About the job
The Head of IT – Omni Channel at Country Road Group is a pivotal job that shapes the technology and product roadmap for an exceptional customer experience across various platforms. This transformation role is crucial as the company embarks on a major unified commerce platform migration. Collaboration and innovation are at the heart of the team’s approach, ensuring that each brand's unique identity is reflected in technology and product decisions.
You'll be responsible for
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Leading omni-channel technology strategy
Lead the omni-channel technology and digital product strategy across customer, retail and digital platforms.🔧
Owning technology platforms lifecycle
Own the lifecycle of eCommerce, POS, CRM, customer service, digital marketing and retail technology platforms.📦
Driving digital product delivery
Drive digital product delivery across the customer journey from discovery to post-purchase.Key criteria
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Commercial technology and digital product leadership experience
Extensive experience in large-scale retail or customer-facing environments.View
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Proven success in omni-channel technology programs
Demonstrated success in leading major platform transformations.View
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Strong technology architecture foundations
Ability to make sound platform and integration decisions.View
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