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Head of Technology - Workplace Operations

SeniorFull-timeHybridNew South Wales, AustraliaPosted 8 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is all about leading the workforce strategy and operations within icare's Technology function. It plays a crucial role in aligning workforce capabilities with organizational priorities, ensuring that the right skills are in place as demands shift. The team thrives on collaboration and innovative thinking, making it an exciting opportunity for someone passionate about workforce management.

Meet the team

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You'll be responsible for

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Leading workforce strategy

Overseeing the workforce strategy and operations across the Technology function, ensuring alignment with organizational priorities.
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Managing supply and demand

Balancing the supply and demand of a blended workforce, including permanent, contingent, and partner resources.
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Advising on workforce capabilities

Acting as the key workforce advisor to the GM Technology, Delivery and Operations, shaping strategies proactively.

Key criteria

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Workforce management experience

10+ years in technology workforce management or operations leadership.

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Supply and demand planning

Proven experience managing mixed workforce models effectively.

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Scalable resourcing models

Track record designing operating models for agile delivery environments.

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4 criteria for this job
Workforce management experience
10+ years in technology workforce management or operations leadership.

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Supply and demand planning
Proven experience managing mixed workforce models effectively.

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Scalable resourcing models
Track record designing operating models for agile delivery environments.

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Governance frameworks
Experience establishing resource allocation and operational controls.

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