Alstom2 followers31 jobs

Help Desk Technician

JuniorMid levelFull-timeHybridMelbourne VIC, AustraliaPosted 3 months agoVerified 10 hours ago
Pending fitX of Y criteria met

About the job

This job offers an exciting opportunity to apply maintenance expertise in a cutting-edge field at Alstom. By providing help desk operational support for the Next Generation Tram contract, you will play a crucial role in ensuring smooth operations and connectivity across transport networks. The team thrives on collaboration and is committed to fostering a supportive and inclusive work environment.

You'll be responsible for

🚑

Coordinating and managing vehicle recovery

Overseeing vehicle recovery operations within the Fleet Operations Centre, ensuring timely support and assistance.
📞

Communicating vehicle status and technical updates

Providing clear and transparent updates to customers, management, and service leads regarding vehicle conditions.
📚

Delivering training sessions

Conducting training for internal staff and external stakeholders on diagnostics and equipment maintenance.

Key criteria

⚙️

Electrical or mechanical fitter qualification

Trade qualification essential for maintenance expertise.

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🛠️

5+ years in LRV systems

Proven experience with light rail vehicle maintenance.

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🔍

Strong fault-finding skills

Demonstrated ability to troubleshoot technical issues effectively.

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View more

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5 criteria for this job
Electrical or mechanical fitter qualification
Trade qualification essential for maintenance expertise.

View

5+ years in LRV systems
Proven experience with light rail vehicle maintenance.

View

Strong fault-finding skills
Demonstrated ability to troubleshoot technical issues effectively.

View

Technical report generation
Experience creating reports to analyze vehicle performance.

View

Excellent communication skills
Ability to build relationships and engage at all levels.

View

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