Accenture
SeniorFull-timeHybridMelbourne VIC, AustraliaProfessional servicesDataCustomer successPosted 2 days ago
About the job
The Head of Customer Analytics is a pivotal job focused on driving customer obsession through strategic data analytics. This position emphasizes the importance of building strong relationships with stakeholders and leading high-performing teams to achieve exceptional customer outcomes. The team thrives in a diverse and inclusive environment, fostering innovation and collaboration to become the most customer-centric company in Australia and New Zealand.
You'll be responsible for
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Developing and executing strategy
Develop and execute data and analytics strategy that drives better customer and business outcomes at pace & at scale.đ
Leading diverse teams
Lead multiple teams of diverse skillsets & experience - analytics, reporting, data science, data engineers.đ°
Financial accountability
Manage financial accountability of the data & analytics capability, optimizing performance while adhering to budget allocation.What we're looking for
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Proven experience in data analytics strategy
Demonstrated ability to lead data-driven initiatives effectively.View fit
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Strong stakeholder relationship management
Experience building rapport with senior-level stakeholders.View fit
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High-performing team management
Proven track record of leading and developing successful teams.View fit
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