Metricon
Home Claims Advisor
JuniorMid levelFull-timeOfficeSunshine Coast QLD, AustraliaCustomer service and supportPosted 1 day ago
About the job
This job is about joining a dynamic team in Building and Contents Claims, where you will play a crucial role in delivering exceptional service to clients during their time of need. Your contributions will significantly impact Youi’s reputation and relationships, ensuring a positive and memorable claims experience. The team thrives on collaboration, creativity, and a passion for customer satisfaction.
You'll be responsible for
📋
Managing claims portfolio
Overseeing a personal portfolio of building and contents claims to ensure smooth processing from start to finish.📞
Being the point of contact
Acting as the direct point of contact for customers, service providers, and assessors throughout the claims process.🔧
Problem-solving for outcomes
Utilising problem-solving skills to reach satisfactory outcomes for both clients and Youi.What we're looking for
🗂️
Claims management experience
Experience managing a portfolio of building and contents claims.View fit
🧩
Problem-solving skills
Demonstrated ability to find solutions for client needs.View fit
💬
Communication skills
Exceptional verbal and written communication for client interactions.View fit
View more
