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Hotel All-Rounder - Mercure Sydney Macquarie Park

JuniorPart-timeHybridSydney NSW, AustraliaPosted 5 months agoVerified 5 months ago
Pending fitX of Y criteria met

About the job

This job is all about delivering outstanding service at Mercure Sydney Macquarie Park, where every day brings new opportunities to connect with guests. By being the first point of contact, you will play a crucial role in creating memorable experiences. The team thrives on collaboration and passion for hospitality, ensuring that every guest feels valued and welcomed.

You'll be responsible for

🏨

Delivering service excellence

Providing exceptional service from check-in to check-out and everywhere in between.
👋

Being the first point of contact

Often being the first point of contact for guests and visitors.
🛎️

Completing a variety of hotel tasks

Ensuring that every day is different, from selling hotel facilities to delivering food and maintaining guest accounts.

Key criteria

🌟

Customer service experience

Proven experience in customer service, preferably in hospitality.

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💻

Computer systems knowledge

Strong knowledge of Microsoft Office and Opera systems.

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🧠

Multitasking ability

Demonstrated ability to multitask and resolve issues under pressure.

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4 criteria for this job
Customer service experience
Proven experience in customer service, preferably in hospitality.

View

Computer systems knowledge
Strong knowledge of Microsoft Office and Opera systems.

View

Multitasking ability
Demonstrated ability to multitask and resolve issues under pressure.

View

Strong communication skills
Effective communication skills with a focus on guest interaction.

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