Hotel Services Team Member- Front Office
About the job
The Guest Service Agent at Hotel Indigo Adelaide Markets plays a vital role in creating memorable experiences for guests. This position is all about connecting with visitors and ensuring their stay is enjoyable and seamless. The Front Office team thrives on collaboration, celebrating local culture while providing exceptional service.
You'll be responsible for
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Delivering seamless check-in and check-out experiences
Ensure guests have a smooth and welcoming arrival and departure process.📞
Responding promptly to guest requests
Address guest inquiries and needs in a timely and efficient manner.📋
Maintaining guest reservation profiles
Keep accurate and up-to-date records of guest information and preferences.Key criteria
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Strong communication skills
Proven ability to engage with guests warmly and effectively.View
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Attention to detail
Demonstrated focus on creating memorable guest experiences.View
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Valid SA driver's licence
Current licence required for guest transport and hotel operations.View
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