IHG Hotels & Resorts
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Hotel Services Team Member- Front Office

JuniorFull-timeOfficeAustraliaPosted 4 months agoVerified 20 hours ago
Pending fitX of Y criteria met

About the job

The Guest Service Agent at Hotel Indigo Adelaide Markets plays a vital role in creating memorable experiences for guests. This position is all about connecting with visitors and ensuring their stay is enjoyable and seamless. The Front Office team thrives on collaboration, celebrating local culture while providing exceptional service.

You'll be responsible for

🏨

Delivering seamless check-in and check-out experiences

Ensure guests have a smooth and welcoming arrival and departure process.
📞

Responding promptly to guest requests

Address guest inquiries and needs in a timely and efficient manner.
📋

Maintaining guest reservation profiles

Keep accurate and up-to-date records of guest information and preferences.

Key criteria

🗣️

Strong communication skills

Proven ability to engage with guests warmly and effectively.

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🔍

Attention to detail

Demonstrated focus on creating memorable guest experiences.

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🚗

Valid SA driver's licence

Current licence required for guest transport and hotel operations.

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5 criteria for this job
Strong communication skills
Proven ability to engage with guests warmly and effectively.

View

Attention to detail
Demonstrated focus on creating memorable guest experiences.

View

Valid SA driver's licence
Current licence required for guest transport and hotel operations.

View

Night shift flexibility
Experience working nights, weekends, and public holidays.

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Legal right to work in Australia
Eligibility to work in Australia without restrictions.

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