Johnson & Johnson6 followers20 jobs

I2C DS Collection & Dispute Mgmt Analyst

GraduateJuniorFull-timeHybridNorth Ryde NSW 2113, AustraliaPosted 1 hour agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Analyst, I2C (Invoice-to-Cash) at Johnson & Johnson plays a vital role in supporting end-to-end order-to-cash activities. This position is crucial for maintaining strong cash flow and customer satisfaction while ensuring financial integrity. The team values collaboration and innovation, working closely with various departments to enhance processes and achieve excellence.

Meet the team

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You'll be responsible for

💰

Supporting invoice-to-cash processes

Involves billing, cash application, collections support, and dispute resolution to ensure smooth financial operations.
📊

Reviewing and analyzing customer accounts

Ensures accuracy, completeness, and compliance with internal policies, contributing to financial integrity.
🔧

Investigating and resolving billing discrepancies

Timely resolution of payment issues and customer inquiries to maintain customer satisfaction.

Key criteria

📊

Invoice-to-cash process knowledge

Experience with billing, collections, and cash application processes.

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🔍

Analytical skills

Demonstrated ability to analyze customer accounts and resolve discrepancies.

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📅

Time management skills

Proven experience managing multiple priorities in fast-paced environments.

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A meaningful career starts with a match

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5 criteria for this job
Invoice-to-cash process knowledge
Experience with billing, collections, and cash application processes.

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Analytical skills
Demonstrated ability to analyze customer accounts and resolve discrepancies.

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Time management skills
Proven experience managing multiple priorities in fast-paced environments.

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ERP and Excel proficiency
Working knowledge of ERP systems and Microsoft Excel for reporting.

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Cross-functional collaboration
Experience partnering with teams across finance and customer service.

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