Implementation Consultant
About the job
The Implementation Consultant job at Simpro (Aroflo) is an exciting opportunity to be a vital part of a growing team. This position focuses on ensuring customers are set up for success by leading onboarding, guiding system configuration, and delivering impactful training. The team values collaboration and is dedicated to providing a seamless onboarding experience that empowers customers to maximize their use of the platform.
You'll be responsible for
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Leading end-to-end onboarding for new customers
Take charge of the entire onboarding process, ensuring customers feel supported and informed from the start.⚙️
Configuring the Aroflo platform to align with customer workflows
Tailor the Aroflo platform to meet the specific needs and workflows of each customer for optimal use.🎤
Delivering engaging training sessions (virtual)
Conduct interactive and informative training sessions that empower customers to use the platform effectively.Key criteria
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Experience with implementation and onboarding
Demonstrated experience in onboarding and training for software solutions.View
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Technical understanding of SaaS platforms
Proven background working with SaaS or workflow-based systems.View
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Strong communication skills
Excellent ability to translate technical concepts for diverse audiences.View
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