Rippling4 followers
Implementation Manager, Payroll
About the job
The Implementation Manager at Rippling is not just a job; itâs an exciting opportunity to be a strategic partner for clients, helping them navigate their HR and Payroll transformations. This role is crucial for driving adoption and ensuring customer satisfaction, making a significant impact on the success of businesses. The team thrives on collaboration, innovation, and a shared commitment to excellence.
You'll be responsible for
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Owning the journey
Partner 1:1 with SMB and Mid-Market customers to lead end-to-end implementations of our solutions.đ§
Being the expert
Become a Rippling product expert, translating complex technical features into intuitive solutions for customers.đ
Collaborative problem solving
Work closely with Sales, Account Management, Product, and other CX teams to advocate for customers and navigate complexity.Key criteria
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Customer advocacy experience
Proven experience engaging with HR and C-Suite executives.View
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Project management skills
Demonstrated ability to manage multiple client implementations simultaneously.View
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Clear communication skills
Ability to simplify complex information into actionable steps.View
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