Implementation Project Lead & Trainer, APAC
About the job
The job is about joining Lucid Software's Implementation Services team, where you will play a vital role in setting customers up for long-term success. Your impact will be felt as you help customers effectively use and adopt the Lucid suite of products. The team thrives on collaboration, innovation, and a commitment to excellence, all while promoting a healthy work-life balance.
You'll be responsible for
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Providing onboarding experience
Providing a best-in-class onboarding experience for Lucid customers of every segment and size.🎯
Understanding customer objectives
Developing an understanding of customers’ business objectives and success criteria, as well as a strategy for supporting them through successful implementation of the Lucid suite of products.📚
Driving user adoption
Driving successful user adoption of Lucid’s products through the facilitation and delivery of engaging, instructor-led end user training.Key criteria
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Bachelor's degree or equivalent education
Strong academic performance in relevant fields is essential.View
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3-5 years in implementation consulting
Experience in SaaS training or consultative services is crucial.View
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Project management expertise
Demonstrated skills in managing projects effectively are vital.View
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