Monash University
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Information and Services Officer - 2 vacancies

GraduateJuniorPart-timeOfficeClayton VIC 3168, AustraliaPosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Information and Services Officer job at Monash University offers an exciting opportunity to support students in navigating accommodation options. This role is vital in creating a positive student experience, and the team thrives on collaboration and inclusivity. Join a community that values diverse contributions and fosters personal growth.

You'll be responsible for

๐Ÿ“š

Providing information and support

Offering guidance to prospective and current students about accommodation options and services.
๐Ÿ“

Managing applications and bookings

Handling applications, offers, allocations, and bookings while maintaining accurate records.
๐Ÿ“ž

Responding to enquiries

Addressing enquiries and supporting events to enhance the student experience.

Key criteria

๐Ÿ“ž

Customer service experience

Experience in a customer-focused administrative or service environment.

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๐Ÿ—‚๏ธ

Organisational skills

Proven ability to manage competing priorities and meet deadlines.

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๐Ÿ”

Analytical skills

Demonstrated problem-solving skills with attention to detail.

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View more

Meet the team

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Apply on Monash University
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Think you're a good fit?See what the hiring team are looking for

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4 criteria for this job
Customer service experience
Experience in a customer-focused administrative or service environment.

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Organisational skills
Proven ability to manage competing priorities and meet deadlines.

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Analytical skills
Demonstrated problem-solving skills with attention to detail.

View

Familiarity with IT systems
Experience with systems like SAP, Callista, or Microsoft Office.

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