Emerson3 jobs

Inside Sales Coordinator

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 4 weeks agoVerified 12 hours ago
Pending fitX of Y criteria met

About the job

This job is all about connecting with customers and providing them with the best solutions to meet their needs. By understanding their expectations and offering tailored recommendations, you will play a vital role in ensuring customer satisfaction. The team values collaboration and open communication, creating a supportive environment where everyone can thrive.

Meet the team

About the company

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You'll be responsible for

📞

Responding to customer enquiries

Respond to incoming customer enquiries from Australia and New Zealand with professionalism and care.
🛠️

Understanding customer needs

Understand customer needs and expectations to recommend suitable products and solutions.
🛠️

Providing technical support

Provide first-level technical product support and collaborate with subject matter experts when escalation is required.

Key criteria

📞

Customer service experience

Proven experience in customer service within technical environments.

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🖥️

CRM system proficiency

Demonstrated confidence using customer relationship management systems.

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🔄

Multi-tasking ability

Experience managing multiple tasks with attention to detail.

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Proven experience in customer service within technical environments.

View

CRM system proficiency
Demonstrated confidence using customer relationship management systems.

View

Multi-tasking ability
Experience managing multiple tasks with attention to detail.

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Clear communication skills
Strong communication skills with a customer-focused mindset.

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A meaningful career starts with a match

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