Insights Analytics Manager
About the job
As an Insights Analytics Manager, you will harness the power of rich customer data to deliver actionable insights that drive smarter decisions and measurable outcomes. This job is all about balancing technical delivery with commercial thinking, ensuring that value is delivered to customers across fast-growing ventures. The team thrives in an inclusive and collaborative culture, where curiosity and pragmatism lead the way to solving meaningful problems.
You'll be responsible for
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Partnering with teams
Collaborating with product, marketing, and technology teams to define analytical objectives.📊
Analysing performance
Evaluating campaign performance and portfolio outcomes to drive continuous optimisation.💡
Designing strategies
Creating and optimising Next Best Conversation strategies to enhance customer engagement.Key criteria
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Advanced SQL skills
Proven experience working with large datasets using SQL.View
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Customer analytics expertise
Solid understanding of customer journeys and campaign metrics.View
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Stakeholder collaboration skills
Demonstrated ability to influence and mentor across teams.View
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