Equinix1 follower9 jobs

Integrated Operations Center (IOC) Anlayst

JuniorMid levelFull-timeHybridSydney NSW, AustraliaCustomer service and supportInformation technologyPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Equinix is seeking a dedicated individual to join the operations team, where you will play a vital role in maintaining and evolving critical infrastructure that powers the digital world. This job offers an incredible opportunity to make a real impact while working in a supportive environment that values human connection and bold ideas. The team thrives on collaboration, ensuring that everyone feels valued and empowered to contribute their best work.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📈

Monitoring systems

Conducting 24/7 monitoring of IBX security and infrastructure alarms to ensure operational integrity.
🚨

Coordinating incident response

Supporting and coordinating the incident triage process for multiple impacted sites and communicating with customers as needed.
📝

Processing access requests

Ensuring timely and accurate processing of access requests and maintaining documentation for compliance.

Key criteria

🔍

Critical facility monitoring experience

3-4 years of experience in critical facility monitoring.

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🛡️

Security license

Possession of a current security license or ability to obtain it.

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🇦🇺

NV1 Security clearance

Must hold or be able to obtain NV1 Security clearance.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Critical facility monitoring experience
3-4 years of experience in critical facility monitoring.

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Security license
Possession of a current security license or ability to obtain it.

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NV1 Security clearance
Must hold or be able to obtain NV1 Security clearance.

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Customer service orientation
Demonstrated experience in customer service and communication.

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Knowledge of security best practices
Proven understanding of security best practices in operations.

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