Amazon59 followers458 jobs

IT Support Engineer I, Operations Technology Solutions

JuniorFull-timeHybridRavenhall VIC 3023, AustraliaPosted 3 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The IT Support Engineer at Amazon plays a vital role in maintaining the IT systems that keep our operational sites running smoothly. This job offers an exciting opportunity to work with cutting-edge technology in a collaborative environment that values mentorship and career growth. Team members are encouraged to learn at their own pace and develop their technical skills while supporting a dynamic logistics site.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🛠️

Providing technical support

Offering first level of technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines.
📦

Managing IT equipment

Allocating and maintaining IT equipment while managing multiple customer requests simultaneously.
🔍

Troubleshooting equipment

Troubleshooting IT related equipment such as PCs, printers, and other end user devices.

Key criteria

💻

1+ years of IT support experience

Experience supporting Windows, Mac, or Linux operating systems.

View

🔧

Troubleshooting skills

Proven ability to troubleshoot integrated computer systems.

View

🖨️

Experience with IT equipment

Experience maintaining and troubleshooting printers and handheld devices.

View

View more

A meaningful career starts with a match

Apply on Amazon
Send via their website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
1+ years of IT support experience
Experience supporting Windows, Mac, or Linux operating systems.

View

Troubleshooting skills
Proven ability to troubleshoot integrated computer systems.

View

Experience with IT equipment
Experience maintaining and troubleshooting printers and handheld devices.

View

Relevant certifications
Possession of CompTIA A+, Network+, or similar certifications.

View

Customer service experience
Demonstrated experience in a dynamic customer-focused environment.

View

Similar jobs

View all
Amazon
Amazon
Data Center IT Support Engineer, Data Centre OperationsMelbourne, VIC · Full-time
This job involves working with AWS Infrastructure Services, where you will play a crucial role in maintaining and expanding the global infrastructure that keeps the cloud running. By joining a diverse team of experts, you will tackle exciting challenges while ensuring safety and security standards are met. The team values collaboration and innovation, creating an inclusive culture that empowers everyone to contribute their bold ideas.
Amazon
Amazon
Data Center IT Support Engineer, Data Centre OperationsMelbourne, VIC · Full-time
The job is about joining the AWS Infrastructure Services team, which is responsible for the design, planning, delivery, and operation of all AWS global infrastructure. This position plays a crucial role in ensuring that customers have continual access to the innovation they rely on, while working on challenging problems in a diverse and inclusive environment. Team members collaborate across various disciplines to maintain high standards for safety and security, all while fostering a culture that encourages bold ideas and personal ownership of projects.
Amazon
Amazon
Data Center IT Support Engineer, Data Centre OperationsMelbourne, VIC · Full-time
This job is all about keeping the AWS cloud running smoothly by working on the infrastructure that supports it. As a Data Center Technician, you will face exciting challenges every day while collaborating with a diverse team of experts. The team values inclusivity and encourages bold ideas, creating an environment where everyone can thrive.
Amazon
Amazon
Data Center IT Support Engineer, Data Centre OperationsMelbourne, VIC · Full-time
This job is all about diving into the exciting world of Server and Networking Technology at one of the largest data centers globally. As a Data Center Technician, you will play a vital role in supporting the AWS cloud infrastructure while facing unique challenges every day. The team thrives on collaboration, innovation, and a commitment to excellence, making it a fantastic place for career growth.