Amazon58 followers462 jobs

IT Support Engineer I, Operations Technology Solutions

JuniorFull-timeHybridRavenhall VIC 3023, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The IT Support Engineer at Amazon plays a vital role in maintaining the IT systems that keep our operational sites running smoothly. This job offers an exciting opportunity to work with cutting-edge technology in a collaborative environment that values mentorship and career growth. Team members are encouraged to learn at their own pace and develop their technical skills while supporting a dynamic logistics site.

Meet the team

About the company

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You'll be responsible for

🛠️

Providing technical support

Offering first level of technical support for the Operations of the Fulfillment Center, covering a multitude of technical disciplines.
📦

Managing IT equipment

Allocating and maintaining IT equipment while managing multiple customer requests simultaneously.
🔍

Troubleshooting equipment

Troubleshooting IT related equipment such as PCs, printers, and other end user devices.

Key criteria

💻

1+ years of IT support experience

Experience supporting Windows, Mac, or Linux operating systems.

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🔧

Troubleshooting skills

Proven ability to troubleshoot integrated computer systems.

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🖨️

Experience with IT equipment

Experience maintaining and troubleshooting printers and handheld devices.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
1+ years of IT support experience
Experience supporting Windows, Mac, or Linux operating systems.

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Troubleshooting skills
Proven ability to troubleshoot integrated computer systems.

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Experience with IT equipment
Experience maintaining and troubleshooting printers and handheld devices.

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Relevant certifications
Possession of CompTIA A+, Network+, or similar certifications.

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Customer service experience
Demonstrated experience in a dynamic customer-focused environment.

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