Australian Taxation Office
IT Support Team Lead
Mid levelSeniorFull-timeHybridWollongong NSW 2500, AustraliaPeople and cultureOperations consultingIT supportPosted 2 days ago
About the job
The IT Support Team Lead position is an exciting opportunity to lead a dynamic team within the Enterprise Solutions and Technology business area. This job plays a crucial role in enhancing IT platforms and operations through effective leadership and technical expertise. The team thrives on flexibility and collaboration, ensuring a supportive environment that values diverse perspectives.
You'll be responsible for
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Coordinating IT work
Overseeing and executing detailed, complex IT tasks that influence IT platforms and operations.🗣️
Providing technical advice
Delivering high-level technical, operational, and procedural guidance to the team and stakeholders.👥
Leading a team
Managing team performance and resource allocation while ensuring adherence to policies and legislation.What we're looking for
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IT support leadership experience
Demonstrated experience leading IT support teams in complex environments.View fit
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Technical knowledge transfer skills
Proven ability to share technical knowledge effectively with team members.View fit
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Service management expertise
Experience managing service processes like incident and change management.View fit
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