Australian Taxation Office
IT Support Team Lead
Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPeople and cultureOperations consultingIT supportPosted 2 days ago
About the job
The IT Support Team Lead position is all about leadership and technical expertise within the Enterprise Solutions and Technology business area. This role is crucial for ensuring the smooth operation of IT platforms and providing high-level support across various environments. The team values flexibility, collaboration, and diversity, creating an inclusive atmosphere where everyone can thrive.
You'll be responsible for
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Coordinating IT work
Overseeing detailed and complex IT tasks that impact IT platforms and operations.💡
Providing technical advice
Offering high-level technical, operational, and procedural guidance to the team and stakeholders.👥
Leading a team
Managing and supporting a team, ensuring effective performance management in line with policies.What we're looking for
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IT support leadership experience
Demonstrated experience leading IT support teams in complex environments.View fit
🔧
Technical knowledge transfer skills
Proven ability to share technical knowledge effectively with team members.View fit
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Service management expertise
Experience managing change, incident, problem, and release management processes.View fit
View more