IT Systems Administrator
About the job
The IT Systems Administrator job at CrowdStrike is an exciting opportunity to join a dynamic team dedicated to supporting internal users and enhancing service delivery. This position plays a crucial role in ensuring smooth daily operations for all CrowdStrike team members. The team values innovation, collaboration, and a commitment to providing world-class customer service.
You'll be responsible for
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Managing inbound support requests
Serve as a front-line Service Desk team member by managing inbound support requests and facilitating resolution for internal customers.💡
Maintaining operational knowledge
Maintain an operational knowledge of the latest Mac, Windows, and Linux OS server and desktop features, best practices, and configurations.🤝
Collaborating with team members
Collaborate with IT Service Desk Team members and other teams’ subject matter experts on projects or new initiatives.Key criteria
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Operational knowledge of OS
Experience with Mac, Windows, and Linux systems is essential.View
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Endpoint management experience
Proven experience managing systems via SCCM, Jamf, and AirWatch.View
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Scripting and automation skills
Experience with PowerShell, Bash, or Python for task automation.View
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