Accenture27 followers197 jobs

ITSM PMO Support Analyst

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 5 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The ITSM PMO Support Analyst position at Accenture is an exciting opportunity to support the delivery of IT Service Management projects while ensuring adherence to Program Management Office standards. This role is crucial for enhancing program management capabilities and driving project success. The team thrives on collaboration and innovation, making it a great fit for those passionate about ITSM and program management.

Meet the team

About the company

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You'll be responsible for

🛠️

Contributing to process design

Contributing to the design and implementation of ITIL 4 Foundation certification processes to enhance program management capabilities.
📋

Coordinating projects

Supporting the delivery of ITSM projects by coordinating tasks, tracking milestones, and maintaining comprehensive project documentation.
📊

Assisting with governance activities

Assisting with governance-related activities, including the preparation of slide decks, reporting packs, and ensuring compliance with PMO standards and guidelines.

Key criteria

📊

Proven experience in program management or ITSM

Demonstrated background in program management or IT Service Management roles.

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📜

ITIL 4 Foundation Certification

Possession of ITIL 4 Foundation Certification or willingness to obtain.

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🗂️

Strong organizational skills

Ability to manage multiple priorities and tasks effectively.

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A meaningful career starts with a match

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5 criteria for this job
Proven experience in program management or ITSM
Demonstrated background in program management or IT Service Management roles.

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ITIL 4 Foundation Certification
Possession of ITIL 4 Foundation Certification or willingness to obtain.

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Strong organizational skills
Ability to manage multiple priorities and tasks effectively.

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Excellent communication skills
Proficient in preparing professional reports and presentations.

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Proficiency in project management tools
Experience with project management software is advantageous.

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