Accenture29 followers189 jobs

ITSM Test Lead

Mid levelFull-timeHybridCanberra Airport, Brindabella Business Park, 20 Brindabella Cct, Canberra Airport ACT 2609, AustraliaSydney NSW, AustraliaPosted 4 months agoVerified 3 weeks ago
Pending fitX of Y criteria met
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About the job

Accenture is on the lookout for an enthusiastic ITSM Test Lead to join their vibrant team in Sydney. This job is all about ensuring the delivery of top-notch IT Service Management solutions by leading testing efforts and collaborating with diverse teams. With a focus on functional testing and ITIL 4 principles, you'll have the chance to make a significant impact while working in a supportive and innovative environment.

You'll be responsible for

📝

Test planning and execution

Develop and execute comprehensive test plans, test cases, and test scripts to ensure the delivery of high-quality software solutions.
🤝

Collaboration

Work closely with cross-functional teams to identify, prioritize, and address testing requirements throughout the project lifecycle.
🔧

Issue resolution

Conduct root cause analysis and troubleshoot issues to ensure timely resolution and minimize project delays.

Key criteria

🧪

ITSM testing experience

Proven experience leading IT Service Management testing efforts.

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🔍

Functional testing expertise

Strong background in functional testing and test evaluation.

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⚙️

ServiceNow Automated Test Framework knowledge

Hands-on experience with ServiceNow Automated Test Framework.

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Meet the team

About the company

View your fit

5 criteria for this job
ITSM testing experience
Proven experience leading IT Service Management testing efforts.

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Functional testing expertise
Strong background in functional testing and test evaluation.

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ServiceNow Automated Test Framework knowledge
Hands-on experience with ServiceNow Automated Test Framework.

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ITIL 4 Foundation Certification
Certification or willingness to obtain ITIL 4 Foundation.

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NV1 security clearance
Mandatory NV1 security clearance for sensitive information.

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