About the job
Accenture is on the lookout for an enthusiastic ITSM Test Lead to join their vibrant team in Sydney. This job is all about ensuring the delivery of top-notch IT Service Management solutions by leading testing efforts and collaborating with diverse teams. With a focus on functional testing and ITIL 4 principles, you'll have the chance to make a significant impact while working in a supportive and innovative environment.
You'll be responsible for
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Test planning and execution
Develop and execute comprehensive test plans, test cases, and test scripts to ensure the delivery of high-quality software solutions.🤝
Collaboration
Work closely with cross-functional teams to identify, prioritize, and address testing requirements throughout the project lifecycle.🔧
Issue resolution
Conduct root cause analysis and troubleshoot issues to ensure timely resolution and minimize project delays.Key criteria
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ITSM testing experience
Proven experience leading IT Service Management testing efforts.View
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Functional testing expertise
Strong background in functional testing and test evaluation.View
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ITIL 4 Foundation certification
Certification or willingness to obtain ITIL 4 Foundation.View
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