Accenture10 followers215 jobs

ITSM Test Lead

Mid levelFull-timeHybridCanberra Airport, Brindabella Business Park, 20 Brindabella Cct, Canberra Airport ACT 2609, AustraliaSydney NSW, AustraliaProfessional servicesInformation technologySoftware engineeringPosted 4 days ago
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About the job

Accenture is on the lookout for an enthusiastic ITSM Test Lead to join their vibrant team in Sydney. This job is all about ensuring the delivery of top-notch IT Service Management solutions by leading testing efforts and collaborating with diverse teams. With a focus on functional testing and ITIL 4 principles, you'll have the chance to make a significant impact while working in a supportive and innovative environment.

You'll be responsible for

๐Ÿ“

Test planning and execution

Develop and execute comprehensive test plans, test cases, and test scripts to ensure the delivery of high-quality software solutions.
๐Ÿค

Collaboration

Work closely with cross-functional teams to identify, prioritize, and address testing requirements throughout the project lifecycle.
๐Ÿ”ง

Issue resolution

Conduct root cause analysis and troubleshoot issues to ensure timely resolution and minimize project delays.

What we're looking for

๐Ÿ”

ITSM testing experience

Proven experience leading IT Service Management testing efforts.

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๐Ÿ› ๏ธ

Functional testing expertise

Strong background in functional testing and test evaluation.

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๐Ÿ“œ

ITIL 4 Foundation certification

Certification or willingness to obtain ITIL 4 Foundation.

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Meet the team

About the company

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0 of 5 criteria met
ITSM testing experience
Proven experience leading IT Service Management testing efforts.

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Functional testing expertise
Strong background in functional testing and test evaluation.

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ITIL 4 Foundation certification
Certification or willingness to obtain ITIL 4 Foundation.

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ServiceNow Automated Test Framework
Hands-on experience with ServiceNow testing tools.

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NV1 security clearance
Mandatory clearance for handling sensitive information.

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