JuniorMid levelFull-timeOfficeBalaklava SA 5461, AustraliaPeople and cultureCustomer servicePosted 5 days ago
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About the job
At atWork Australia, the job is all about empowering individuals to achieve meaningful employment. By supporting clients through their journey, you play a vital role in transforming lives and promoting human potential. The team thrives on collaboration, creativity, and a person-first approach, ensuring that everyone receives exceptional service and support.
You'll be responsible for
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Encouraging clients
Encouraging and motivating clients through appropriate activities to find their own employment, fostering independence and confidence.🤝
Building employer relationships
Building relationships with local employers to source job opportunities for clients, creating a bridge between clients and potential employers.📋
Documenting activities
Ensuring all activity is appropriately recorded, documented, and adheres to compliance and/or contractual requirements, maintaining transparency and accountability.Key criteria
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Customer service experience
Demonstrated experience in customer service or client-facing roles.View
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Stakeholder engagement skills
Proven ability to liaise confidently with multiple stakeholders.View
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KPI-driven mindset
Experience working towards KPIs for sustainable employment outcomes.View
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