About the job
The Junior Systems Analyst position offers an exciting opportunity to kickstart a career in technology within a supportive and collaborative environment. This job is vital for maintaining RACV's core technology systems, ensuring they are secure, reliable, and efficient. The team values a flexible work culture, allowing individuals to thrive both in the office and at home.
You'll be responsible for
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Managing user onboarding and offboarding
Managing user onboarding, offboarding and access changes across Active Directory, Microsoft 365 and Exchange environments.📧
Provisioning mailboxes
Provisioning and supporting mailboxes, distribution groups and access permissions.🔧
Resolving support tickets
Triaging and resolving Level 3 infrastructure support tickets escalated from the Service Desk.Key criteria
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User access management experience
Experience managing user onboarding and access changes in Active Directory.View
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Microsoft technologies knowledge
Understanding of Microsoft 365, Exchange, and Entra ID administration.View
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Service Desk experience
Some experience in a Service Desk or support role is preferred.View
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