Kent Removals & Storage1 follower8 jobs

KRS Relocation Coordinator - Hybrid role

JuniorMid levelFull-timeHybridDarwin NT, AustraliaPosted 2 days agoVerified 3 days ago
Pending fitX of Y criteria met

About the job

This job is all about delivering exceptional customer service as part of a dynamic team at Kent Relocation Group. With a strong focus on training and development, you will have the opportunity to grow your skills while helping clients navigate the challenges of relocation. The team thrives on collaboration and support, ensuring everyone feels valued and empowered.

You'll be responsible for

💬

Providing customer support

Displaying a flare for customer service to support clients during the stressful process of relocating.
🌐

Building supplier relationships

Liaising with suppliers and developing relationships to ensure the best client experience.
📩

Managing client inquiries

Acknowledging requests, responding to issues, and handling escalations with a solution-focused mindset.

Key criteria

📞

Clear communication skills

Demonstrated experience in friendly, professional phone communication.

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🗂️

Client coordination experience

Proven background in client coordination within relocation or travel industries.

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⏰

Time management expertise

Experience prioritising tasks effectively during busy periods.

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Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Clear communication skills
Demonstrated experience in friendly, professional phone communication.

View

Client coordination experience
Proven background in client coordination within relocation or travel industries.

View

Time management expertise
Experience prioritising tasks effectively during busy periods.

View

Relationship building skills
Proven ability to develop strong supplier relationships for client satisfaction.

View

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