Lead CRM Stream
About the job
The job involves leading the delivery of a Customer Relationship Management solution within the CX Transformation Program at The Perth Mint. This position plays a crucial role in ensuring the successful rollout of the CRM solution, while fostering a collaborative and inclusive team environment. The team values open communication and is committed to continuous improvement, making it an exciting opportunity for those passionate about technology and project management.
You'll be responsible for
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Managing CRM solution delivery
Overseeing the successful delivery of the CRM solution within the CX Transformation Program, ensuring all phases are executed effectively.🗂️
Organising project delivery
Coordinating scope, schedule, resources, and monitoring progress to address any arising issues.⚡
Promoting Agile principles
Encouraging the adoption of Agile methodologies to enhance team efficiency and product quality.Key criteria
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Bachelor’s degree in relevant field
Possession of a degree in IT, business, or related discipline.View
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Project management experience
Demonstrated experience managing large transformation projects.View
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CRM solution implementation experience
Proven experience delivering CRM solutions effectively.View
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