About the job
As a Communications Services Officer at Unisys, you will play a vital role in supporting Messaging desktop and server applications, ensuring seamless communication for clients. This position offers a fantastic opportunity to work in a dynamic and inclusive environment where innovation thrives. Join a team that values collaboration and creativity, and contribute to shaping the future of technology in Australia and beyond.
You'll be responsible for
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Providing support for Messaging applications
Responsible for providing comprehensive support for Messaging desktop and server applications, ensuring real-time monitoring of message traffic through Messaging Systems.👤
User account management
Managing user accounts and after-hours notifications to maintain messaging capability.📚
User training
Providing user training in Messaging applications to enhance user experience.What we're looking for
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Messaging desktop experience
Proven experience in message delivery and account administration.View
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3+ years in messaging support
Minimum of 3 years supporting a Messaging environment.View
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IT support service delivery
Experience delivering IT support services with specified KPIs.View
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