About the job
The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products like desktops, laptops, and printers. This role is crucial in ensuring that End Users receive top-notch support and service, contributing to overall productivity and satisfaction. The team thrives on collaboration and professionalism, creating a supportive environment where everyone can excel.
You'll be responsible for
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Installing and maintaining equipment
Installing, repairing, and maintaining End User Productivity and Service Desk Equipment at client locations.🖥️
Providing Level 2 and Level 3 support
Offering both remote and on-site support for incidents and service requests that require advanced assistance.😊
Ensuring customer satisfaction
Maintaining a high degree of professionalism and ensuring customer satisfaction throughout all transactions.Key criteria
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NV1 Security Clearance
Possession of NV1 Security Clearance is essential for this job.View
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Time management skills
Demonstrated ability to manage time effectively in a fast-paced environment.View
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IT support services experience
Proven experience delivering IT support services with specific KPIs.View
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