BOQ Group22 jobs

Lending Associate

JuniorFull-timeHybridBrisbane QLD, AustraliaFinanceBusiness operationsCustomer servicePosted 1 month ago
View your fit0 of 9 criteria met

About the job

This job is all about delivering exceptional customer service while being part of a dynamic and supportive team at BOQ Group. By managing home loan applications and building strong relationships, you will play a crucial role in helping customers achieve their financial dreams. The team thrives on collaboration and community engagement, making it a fun and fulfilling workplace.

You'll be responsible for

📞

Delivering customer service excellence

Supporting the Branch Manager and Lending Specialists to achieve business outcomes by managing home loan applications from submission to settlement.
💬

Building relationships

Fostering connections with customers and community groups to enhance brand awareness and trust.
🎯

Supporting clients' financial goals

Assisting customers in navigating their lending journey to achieve their financial aspirations.

Skills you'll need

🌟

Customer service excellence

Delivering outstanding customer service and support to clients throughout their lending journey.
🤝

Relationship building

Creating and nurturing strong relationships with customers and community partners to enhance brand awareness.
🏡

Mortgage lending knowledge

Understanding mortgage lending processes and providing appropriate lending solutions to clients.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience delivering exceptional customer service in a banking environment.

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Relationship building skills
Proven ability to build trust and rapport with clients and community partners.

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Mortgage lending knowledge
Experience with mortgage lending processes and home loan applications.

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Business development experience
Background in networking and community engagement to drive business growth.

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Team collaboration skills
Experience supporting teams to achieve collective business outcomes.

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