nbn® Australia
JuniorMid levelFull-timeRemoteAustraliaDataSoftware engineeringIT supportPosted 4 days ago
About the job
The Live Site Operations Analyst position at Shopify is all about ensuring the reliability and performance of our e-commerce platform. This job plays a crucial role in supporting merchants by monitoring production systems, enhancing observability, and ensuring seamless global operations for high-scale customers. The team thrives on collaboration, continuous learning, and a passion for building a robust infrastructure that empowers businesses worldwide.
You'll be responsible for
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Monitoring production systems
Debugging, diagnosing, and understanding the technical details behind any problems, and working with owning teams to respond and repair issues.📈
Enhancing observability and resiliency
Maintaining tools and dashboards that provide real-time insights into system performance and ensuring 24/7 commerce operations.🌐
Supporting global deployment
Supporting our platform's global footprint and ensuring the success of our enterprise customers with high-scale requirements.What we're looking for
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Production systems monitoring experience
Experience debugging and diagnosing production system issues.View fit
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Real-time observability tools maintenance
Proven experience maintaining dashboards for system performance insights.View fit
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Global deployment support
Experience supporting high-scale customers in a global environment.View fit
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