Clayton Utz
LMS Support Officer - Single Digital Patient Record
JuniorMid levelFull-timeOfficeSydney NSW, AustraliaProfessional servicesCustomer serviceIT supportPosted 18 hours ago
About the job
The LMS Support Officer plays a vital role in enhancing the state-wide Learning Management System for the Single Digital Patient Record program. This position is crucial for ensuring that clinicians and care teams have access to the training and resources they need to provide quality care. The team thrives on collaboration and innovation, working together to enrich health in millions of ways every day.
You'll be responsible for
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Managing training materials
Manage training material uploads and create learning pathways, class objects and schedules in My Health Learning.🔧
Resolving incidents
Resolve incidents and requests, confirming solutions with customers and maintaining clear, detailed updates.💻
Supporting MHL functions
Support MHL functions and maintain the knowledge base in line with policies and compliance requirements.What we're looking for
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Experience with Learning Management Systems
Demonstrated experience in Learning Management Systems, especially My Health Learning.View fit
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Customer service skills
Proven ability to deliver high-quality customer service and manage client interactions.View fit
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Organisational skills
Strong ability to prioritise tasks in high-volume environments.View fit
View more
