JLL12 followers94 jobs

Lobby/Client Suites Supervisor

Mid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Lobby and Client Suites Supervisor at JLL plays a vital role in ensuring exceptional hospitality and client service experiences. This job is all about leading teams, overseeing operations, and coordinating events to create memorable moments for guests. The team thrives on collaboration, continuous improvement, and a commitment to service excellence.

You'll be responsible for

🏢

Overseeing operations

Overseeing the daily operations of the lobby and client suites areas, ensuring an exceptional guest and client experience at all times.
🌟

Leading teams

Leading, coaching, and motivating the Lobby and Client Suites Concierge teams to deliver outstanding customer service.
🎉

Coordinating events

Coordinating access passes and guest management requirements for meetings, events, and VIP visits.

Key criteria

🏨

Hospitality experience

Minimum of 3 years in hospitality or client-facing roles.

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🗂️

Roster management skills

Proven experience managing team schedules and workforce planning.

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🤝

Stakeholder management

Demonstrated ability to build strong relationships with clients and teams.

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Meet the team

About the company

Apply on JLL
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5 criteria for this job
Hospitality experience
Minimum of 3 years in hospitality or client-facing roles.

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Roster management skills
Proven experience managing team schedules and workforce planning.

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Stakeholder management
Demonstrated ability to build strong relationships with clients and teams.

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Problem-solving skills
Effective in resolving service-related issues professionally and efficiently.

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Attention to detail
Strong organisational skills with a focus on service excellence.

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