Local Service Manager - Pest
About the job
Join Rentokil Initial as a Local Service Manager in Townsville and lead a passionate team dedicated to delivering exceptional pest control services. This job offers a fantastic opportunity to make a positive impact on customer satisfaction while working in a supportive and collaborative environment. The team thrives on growth, innovation, and a shared commitment to excellence.
You'll be responsible for
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Coaching and mentoring
Coaching, mentoring, and training the Service Team to achieve targets.📊
Monitoring service productivity
Monitoring and reviewing service productivity rates to seek improvement and enhance productivity.🔍
Conducting quality audits
Conducting regular quality audits of specified client base and premises to ensure service standards are met.Key criteria
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3+ years in service management
Experience leading service teams in a similar environment.View
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Proven track record in productivity improvement
Demonstrated ability to enhance service productivity year on year.View
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Experience with safety initiatives
Background in implementing worksite safety and dispute resolution.View
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