Management Consultant
About the job
This job is about making a direct, instantaneous positive impact on the council and the community. At Whitehorse City Council, community is at the heart of everything, and the organization is on an exciting journey to transform ways of working. The team values innovation, collaboration, and a supportive culture, ensuring everyone contributes to an excellent customer experience.
You'll be responsible for
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Leading project delivery
Leading the delivery of projects that support Council’s achieving organisational objectives and responding to future community needs.🔄
Reviewing services
Focusing on reviewing services and exploring shared services to deliver business-focused improvements.🌟
Empowering employees
Empowering employees to be innovative and strive towards providing excellent customer experience at all times.Key criteria
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Experience in improvement projects
Demonstrated experience leading improvement projects in complex environments.View
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Knowledge of service design
Proven knowledge in operating model redesign and service reviews.View
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Exceptional communication skills
Strong verbal and written skills for diverse stakeholder interaction.View
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