Datadog3 followers11 jobs

Manager 2, Technical Support Engineering

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPeople and cultureIT supportPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Joining Datadog's Technical Solutions team means becoming part of a vibrant culture that values collaboration and creativity. This job is all about empowering a team to provide exceptional support to clients while fostering a positive work environment. Expect to be challenged and rewarded as you witness the direct impact of your contributions on Datadog's success.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👩‍🏫

Managing and mentoring a team

Overseeing a team of Technical Solutions Engineers (TSEs) who respond to client requests and troubleshoot issues.
📈

Performance accountability

Acting as the owner for team performance, partnering with management for reviews and employee relations.
🎓

Training and onboarding

Ensuring successful training and onboarding of new hires to the team.

Key criteria

👥

Team management experience

Proven experience managing and mentoring a technical team.

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📚

Training and onboarding skills

Demonstrated experience in training and onboarding new hires.

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💻

Programming knowledge

Basic programming experience and familiarity with Linux systems.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Team management experience
Proven experience managing and mentoring a technical team.

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Training and onboarding skills
Demonstrated experience in training and onboarding new hires.

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Programming knowledge
Basic programming experience and familiarity with Linux systems.

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Data-driven decision making
Experience using data to inform client-centric decisions.

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