About the job
The International Consulting Manager at NiCE is a dynamic opportunity for those who thrive on leading large-scale consulting engagements that drive transformative change. This role is pivotal in enhancing customer experience and leveraging AI for value realization, making a significant impact on businesses across Australia and APAC. Collaboration and strategic leadership are at the heart of how the team operates, ensuring that every engagement is not just about meeting expectations, but exceeding them.
You'll be responsible for
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Leading consulting teams
Lead and manage VRS consulting teams, ensuring consistent, high-quality delivery aligned to NiCE VRS methodology📈
Driving value realisation
Drive value realisation through clear definition and tracking of business outcomes and ROI⚙️
Designing change strategies
Design and implement change strategies across people, process, and technologyKey criteria
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7+ years in consulting or CX transformation
Experience leading large-scale transformation programmes is essential.View
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Strong stakeholder management skills
Proven ability to engage with executive-level stakeholders.View
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Experience in sovereign cloud environments
Familiarity with regulatory requirements in Australia and APAC.View
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