Manager Compliance
About the job
The Manager Compliance - Complaints Directorate is an exciting opportunity to lead a unit of complaint handlers, applying your compliance expertise in a regulatory environment. This job plays a crucial role in assessing complaints and determining appropriate regulatory actions, ensuring the effective use of resources while improving the building sector. The team values collaboration and strives to create a positive work culture.
You'll be responsible for
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Leading the Compliance and Assessment Unit
Managing the unit responsible for assessing complaints and determining regulatory actions.⚖️
Refining compliance frameworks
Maintaining a risk-based compliance framework for assessing complaints received.🤝
Collaborating across teams
Working with the Complaints Directorate and Building Commission NSW to deliver effective outcomes.Key criteria
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Compliance framework expertise
Experience refining and maintaining risk-based compliance frameworks.View
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High-quality report writing
Demonstrated ability to produce timely, high-quality reports.View
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People leadership skills
Proven experience leading and motivating teams effectively.View
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