Tabcorp
Mid levelSeniorFull-timeOfficeHamilton QLD, AustraliaCustomer service and supportPeople and cultureOperations consultingPosted 20 hours ago
About the job
This job is about joining dnata catering & retail as a Manager, Customer Operations, where you will elevate your career in a dynamic environment. Your impact will be significant as you ensure the safety and efficiency of operations at Brisbane Airport, supporting a high-performance team dedicated to excellence. Collaboration and a commitment to service delivery are at the heart of how the team works.
You'll be responsible for
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Managing operational activities
Manage the day-to-day operational activities of the Unit across four departments, ensuring efficient service delivery to all International and Domestic customer aircraft.✈️
Overseeing service delivery
Oversee all operational and service delivery activities to ensure all flights are serviced according to the Master Planning Schedule (MPS).🛡️
Supporting safety culture
Responsible for advocating and delivering a strong safety culture, supporting the Food Safety team with HACCP and HALAL SOPs.What we're looking for
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Managerial operations experience
Demonstrated success in a similar managerial operations role.View fit
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Leadership of large teams
Proven leadership experience managing teams of 500+ personnel.View fit
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Exposure to airline catering
Substantial exposure to airline catering operation processes.View fit
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