Queensland Government13 followers354 jobs

Manager

Mid levelFull-timeHybridBrisbane QLD, AustraliaProfessional servicesStrategy and analysisPosted 3 days ago
View your fit0 of 9 criteria met

About the job

The Manager, Service Assurance plays a pivotal role in leading a dynamic team of Advisors and Data Analysts dedicated to monitoring and enhancing the performance of the NDIS investment. This position is crucial for ensuring high-quality care and support for Queenslanders with disabilities. The team thrives on collaboration, continuous improvement, and a commitment to advocating for systemic change in the human services sector.

You'll be responsible for

🔍

Analyzing NDIS performance

Critically analyzing the performance of the NDIS and other human services, building evidence related to systemic issues, and providing strategic advice.
📞

Liaising with stakeholders

Engaging with mainstream agencies, the NDIA, and other governance forums to escalate insights and emerging risks related to the NDIS in Queensland.
🏛️

Leading governance activities

Supporting the Deputy Director-General in governance activities and maintaining the relevance of the Queensland NDIS Assurance Framework.

Skills you'll need

🧠

In-depth knowledge of human services sectors

Possessing a deep understanding of the complexities and challenges within human services, particularly as they relate to people with disabilities.
📊

Data analysis and reporting

Ability to critically analyze data and report on performance metrics, using data visualization tools to communicate insights effectively.
🤝

Advocacy and stakeholder engagement

Experience in advocating for systemic issues and engaging with various stakeholders, including government agencies and community organizations.
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Meet the team

About the company

View your fit

0 of 5 criteria met
In-depth knowledge of human services
Understanding complexities and challenges in the human services environment.

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Experience in disability advocacy
Demonstrated experience advocating for individuals with disabilities and their families.

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Data analysis and reporting skills
Proven ability to analyze data and deliver insights for strategic decisions.

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Leadership and team management
Experience leading high-performing teams and implementing performance strategies.

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Stakeholder engagement experience
Experience liaising with government and community stakeholders.

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