American Express8 followers28 jobs

Manager, Product Operations – Proprietary Cards

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 4 days agoVerified 8 hours ago
Pending fitX of Y criteria met

About the job

This job is all about owning the operational strategy and execution for the ICS Australia and New Zealand Proprietary Card portfolio. It plays a crucial role in ensuring that processes are efficient and insights are leveraged for decision-making. The team thrives on collaboration and innovation, making it an exciting place to grow and make a meaningful impact.

Meet the team

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You'll be responsible for

📈

Owning operational strategy

Taking charge of the operational strategy and execution for the Proprietary Card portfolio in Australia and New Zealand.
💡

Identifying improvement initiatives

Recommending and executing initiatives to enhance customer outcomes and operational processes.
🤝

Partnering with teams

Collaborating with servicing, platform, and Centre of Excellence teams to deliver transformation initiatives effectively.

Key criteria

📊

Operational strategy experience

Proven experience developing and executing operational strategies.

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🔍

Governance and control mindset

Demonstrated understanding of governance and control processes.

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🤝

Collaboration skills

Experience partnering with cross-functional teams for project success.

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A meaningful career starts with a match

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5 criteria for this job
Operational strategy experience
Proven experience developing and executing operational strategies.

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Governance and control mindset
Demonstrated understanding of governance and control processes.

View

Collaboration skills
Experience partnering with cross-functional teams for project success.

View

Customer advocacy
Proven ability to advocate for customer needs and outcomes.

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Improvement initiatives
Experience identifying and executing process improvement initiatives.

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