About the job
The Market Insights Lead at TABtouch is a pivotal job that drives customer-centric decisions through innovative research. This position plays a crucial role in shaping the customer strategy and enhancing the overall experience across various channels. The team thrives on collaboration, accountability, and continuous improvement, ensuring that insights are effectively translated into actionable strategies.
You'll be responsible for
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Leading research programs
Designing and delivering cutting-edge qualitative and quantitative research programs to inform customer strategy and experience.📞
Managing stakeholder relationships
Working closely with key stakeholders to identify research priorities and deliver actionable insights that address business needs.📝
Synthesizing research outputs
Creating persuasive reports and presentations that communicate critical insights and facilitate decision-making.Key criteria
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5+ years in market research
Demonstrated experience in market research roles is essential.View
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Quantitative research expertise
Strong skills in statistical analysis and report delivery.View
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Qualitative research experience
Proven ability in qualitative interviewing and moderation.View
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