Lumus Imaging
Medical Imaging Receptionist
JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaAdministrationPeople and cultureCustomer servicePosted 19 hours ago
About the job
The Medical Receptionist position at Imaging Associates is a fantastic opportunity to be the first point of contact for patients, ensuring they receive a smooth and compassionate experience. This role is crucial in supporting patients through their medical imaging journey while working in a values-driven environment. The team thrives on collaboration and is dedicated to providing quality service, making a meaningful impact in healthcare.
You'll be responsible for
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Handling inbound calls
Answering patient inquiries in a calm, professional manner.๐
Managing patient bookings
Handling bookings, rescheduling, and cancellations efficiently.๐๏ธ
Performing administrative tasks
Supporting the wider team with various administrative duties.What we're looking for
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Strong customer service skills
Demonstrated ability to provide compassionate patient support.View fit
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Attention to detail
Proven commitment to maintaining accurate patient records.View fit
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Technology proficiency
Experience managing multiple systems while communicating.View fit
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