Ramsay Health Care
Medical Receptionist - Berwick
JuniorContractOfficeMelbourne VIC, AustraliaAdministrationCustomer service and supportPeople and culturePosted 22 hours ago
About the job
This job is about joining a small, supportive team as a Medical Receptionist in a fast-paced clinic located in Berwick. The opportunity allows for flexible scheduling, making it perfect for those looking to pick up casual shifts. The team values eagerness to learn, resilience, and a strong customer service background, creating an environment where everyone can thrive.
You'll be responsible for
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Managing phone enquiries
Handling all phone enquiries in a timely, professional, and confidential manner to ensure patient satisfaction.👋
Front of house reception
Greeting patients upon arrival and providing a warm welcome to create a positive first impression.🗓️
Scheduling appointments
Scheduling appointments for patients and referrers, ensuring an efficient flow of patients through the clinic.What we're looking for
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Strong customer service skills
Experience managing phone inquiries professionally and confidentially.View fit
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Appointment scheduling experience
Demonstrated ability to schedule appointments for patients and referrers.View fit
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Invoicing and Medicare processing
Experience issuing invoices and processing Medicare rebates.View fit
View more
