Bunnings
Member Relationship Officer - Digital Lending
JuniorMid levelFull-timeOfficeMelbourne VIC, AustraliaFinanceCustomer service and supportSalesPosted 1 week ago
About the job
Join a collaborative and supportive team at our Bank, where the mission is to empower members to confidently navigate their financial futures. As one of Australia’s leading mutually owned banks, we pride ourselves on being member-focused and values-driven, with a commitment to investing in innovative products and services for over 60,000 members. The Melbourne City Service Centre is excited to offer an opportunity for two full-time Member Relationship Officers - Loans, who will assist members both in-person and through various online channels regarding loans and related products.
You'll be responsible for
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Delivering efficient service
Providing professional service to members through the Service Centre, Contact Centre, and online channels.📞
Assisting with enquiries
Offering information related to all product and service offerings, with a focus on lending products.💼
Processing transactions
Efficiently handling member transactions and maintaining accurate records in various systems.What we're looking for
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Proven lending experience
Demonstrated experience in personal and mortgage lending.View fit
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Effective communication skills
Ability to confidently engage with diverse customer groups.View fit
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Business opportunity identification
Experience in identifying and converting new business opportunities.View fit
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