People First Bank10 jobs

Member Service Consultant - Knox Branch

JuniorPart-timeOfficeVictoria, AustraliaFinancePeople and cultureCustomer servicePosted 1 month ago
Pending fitX of Y criteria met

About the job

As a Member Service Consultant at People First Bank, you will embark on an exciting journey in the banking industry, serving as the welcoming face for our members. Your role is vital in delivering high-quality customer service, understanding their needs, and connecting them with the right banking products. The team thrives on collaboration and support, ensuring every member feels valued and empowered in their financial journey.

You'll be responsible for

🌟

Delivering high-quality customer service

Being the friendly face of the bank, ensuring every interaction is smooth, professional, and personalized.
🔍

Identifying customer needs

Listening to customers and offering tailored solutions that align with their financial goals and aspirations.
💬

Supporting everyday banking needs

Helping customers navigate their financial journey and explaining the range of products and services available.

What we're looking for

💬

Customer service experience

Demonstrated experience delivering high-quality customer service.

View fit

🤝

Strong communication skills

Ability to build rapport and communicate effectively with customers.

View fit

📱

Digital services navigation

Experience helping customers navigate digital banking services.

View fit

View more

Meet the team

About the company

pending fit

0 of 5 criteria met
Customer service experience
Demonstrated experience delivering high-quality customer service.

View

Strong communication skills
Ability to build rapport and communicate effectively with customers.

View

Digital services navigation
Experience helping customers navigate digital banking services.

View

Team collaboration
Experience working as part of a supportive team in a customer-focused environment.

View

Goal-oriented mindset
Proven track record of being driven and committed to achieving goals.

View

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