People First Bank
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Member Service Consultant - People First Bank, Mount Barker Branch

JuniorPart-timeHybridMount Barker SA 5251, AustraliaPosted 20 hours agoVerified 1 day ago
Pending fitX of Y criteria met

About the job

As a Customer Service Consultant at People’s First Bank, you will be the welcoming face our customers look forward to seeing. This job is all about delivering high-quality customer service and supporting customers on their financial journeys. The team thrives on collaboration and is dedicated to making a positive impact in the community.

You'll be responsible for

🙌

Assisting customers

Helping customers with their transactional needs and enquiries, making banking easy and accessible.
💬

Engaging in conversations

Having quality in-depth conversations to identify the right solutions for customers' individual needs.
❤️

Building relationships

Creating deep and meaningful relationships with customers to assist them in achieving their long-term financial goals.

Key criteria

🤝

Customer service experience

Demonstrated experience providing positive customer service.

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💰

Cash-handling experience

Proven experience managing cash transactions accurately.

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💻

Digital systems proficiency

Experience learning and using contemporary digital banking systems.

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View more

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5 criteria for this job
Customer service experience
Demonstrated experience providing positive customer service.

View

Cash-handling experience
Proven experience managing cash transactions accurately.

View

Digital systems proficiency
Experience learning and using contemporary digital banking systems.

View

Effective communication skills
Ability to communicate with empathy and clarity.

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Relationship-building skills
Experience building meaningful relationships with customers.

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