About the job
As a CRM Technical Specialist, you will play a pivotal role in upgrading the on-premises Microsoft Dynamics CRM environment to Microsoft Dynamics 365. This opportunity allows you to lead a critical migration project while contributing to the long-term CRM strategy. Collaborating with a dedicated infrastructure team, you will provide technical leadership and ensure minimal disruption to business operations.
You'll be responsible for
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Leading migration
Lead migration of Dynamics CRM 2016 (IFD) to Dynamics 365 V9.0, ensuring a smooth transition.✅
Conducting testing and validation
Conduct testing, validation, and post-migration support to ensure system integrity and performance.🛠️
Implementing CRM customisations
Implement CRM customisations including entities, forms, workflows, and plugins to enhance functionality.Key criteria
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5+ years of Microsoft Dynamics CRM experience
Proven expertise with versions 2013–2016 and Dynamics 365View
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On-prem installation and migration experience
Demonstrated ability to upgrade and migrate CRM systemsView
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Knowledge of Internet Facing Deployment (IFD)
Critical understanding of claims-based authentication methodsView
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